Refund policy

RETURN & REFUND POLICY

We offer a 14-day policy from the date your order is delivered.

Damaged, Defective, or Incorrect Items  
If your item arrives damaged, defective, or not as described, you must contact us within 48 hours of delivery and provide photo or video proof. Once verified, we will resolve the issue by offering either a replacement or a full refund.

General Requests  
For all other requests, we aim to keep the process simple and hassle-free. In many cases, a physical return is not required. Depending on the situation, we may offer a partial refund, store credit, or another appropriate resolution at our discretion.

Process  
To initiate a request, you must contact us with your order number and a brief description of the issue. Our team will review your request and provide further instructions if necessary.

Refund Processing  
Approved refunds will be issued to the original payment method within 5–10 business days. Processing times may vary depending on your financial institution.